General FAQ
- Q. Who is Alcan Rolled Products - Ravenswood?
- A. Alcan Rolled Products is one of the world's largest aluminum plants with the capability to produce the highest quality aluminum plate, coil and sheet. For greater detail about Alcan Rolled Products and our products please visit our About Us section.
- Q. Who should I talk to at Alcan Rolled Products - Ravenswood?
- A. For information about our key personnel including contact information please reference our Sales & Support listing.
- Q. How do I contact Alcan Rolled Products - Ravenswood?
- A. We welcome your phone call between 8 am and 5 pm EST. You can reach us at 1-800-258-6686 or 304-273-6025. You may also reach us by going to the Contact Us page and submitting your comment or inquiry.
- Q. Why do I need a user name and password?
- A. As a registered site user, you may log in to the site using your user name & password, and gain access to SLT Inventory, Online-Purchasing, Order Status, Certified Test Reports, Claims Forms and more. Would you like to Register Online now?
- Q. I forgot my user name and password. What do I do?
- A. Click here or on "Forget Password?" on the Home Page. We''ll email it to you. Or call 1-800-258-6686.
- Q. Is my order information secure on your website?
- A. Yes. Alcan Rolled Products - Ravenswood requires that users log in to access any customer-related areas of the website. This allows us to authenicate your identity. Additionally, access to customer-specific areas of the website is further restricted per each customer account. For more information regarding your privacy, please review our privacy policy.